Frequently Asked Question
How can I update info?
Last Updated 7 years ago
FOR PARISHIONERS HELPING WITH UPDATES:
Click here to Open a New Ticket and below "Help Topics" select "Directory Listing Update" and submit the updated information. Thank you for helping!
FOR CHURCH ADMINISTRATORS:
If you already have a free member account, go to CatholicDirectory.com and login to your 'Member Dashboard' to make updates.
If you do not have a member account, you must "claim your listing" to make updates.
To claim a listing so you can login and update published information, click here and open a new ticket. Then select "Claim Directory Listing" from the drop down list below the "Help Topics" section. Enter the following items on the form:
- The Listing ID# (below the listing name)
- The Listing Name
- The Listing City
- The Listing State
- A brief note why you are requesting administrative access.
See example screenshots below for clarification. After submitting your support ticket we will review and send you login credentials and instructions.
*If you do not see the orange "Claim Listing Now" button, visit the forgot password page at https://www.catholicdirectory.com/login/retrieval and reset your password. If you do not receive an email to reset your password, and you are a church administrator, please Open a Ticket with us and we will troubleshoot.
Click here to Open a New Ticket and below "Help Topics" select "Directory Listing Update" and submit the updated information. Thank you for helping!
FOR CHURCH ADMINISTRATORS:
If you already have a free member account, go to CatholicDirectory.com and login to your 'Member Dashboard' to make updates.
If you do not have a member account, you must "claim your listing" to make updates.
To claim a listing so you can login and update published information, click here and open a new ticket. Then select "Claim Directory Listing" from the drop down list below the "Help Topics" section. Enter the following items on the form:
- The Listing ID# (below the listing name)
- The Listing Name
- The Listing City
- The Listing State
- A brief note why you are requesting administrative access.
See example screenshots below for clarification. After submitting your support ticket we will review and send you login credentials and instructions.
*If you do not see the orange "Claim Listing Now" button, visit the forgot password page at https://www.catholicdirectory.com/login/retrieval and reset your password. If you do not receive an email to reset your password, and you are a church administrator, please Open a Ticket with us and we will troubleshoot.